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How to Reverse Capitec Cash Send
Capitec cash send is a convenient way to send money to someone who has a Capitec bank account. However, there may be times when you need to reverse a cash send. For example, you may have accidentally sent the money to the wrong person, or you may have changed your mind about sending the money.
Ways to Reverse Capitec Cash Send
- Call Capitec Bank customer care
You can call Capitec Bank customer care on 0860 102 043. When you call, tell the consultant that you want to reverse a cash send. The consultant will ask you for some information about the cash send, such as the amount of money sent and the recipient’s cellphone number. The consultant will then reverse the cash send and the money will be refunded to your account.
- Visit a Capitec Bank branch
You can also visit a Capitec Bank branch to reverse a cash send. When you visit the branch, bring your Capitec bank card and identification. Tell the teller that you want to reverse a cash send. The teller will ask you for some information about the cash send, such as the amount of money sent and the recipient’s cellphone number. The teller will then reverse the cash send and the money will be refunded to your account.
- Use the Capitec Bank app
If you have the Capitec Bank app, you can use it to reverse a cash send. To do this, open the app and go to the “Send Cash” section. Tap on the cash send that you want to reverse and then tap on “Cancel Cash Send”. You will need to enter your Capitec bank card PIN to confirm the cancellation.
Tips for Reversing Capitec Cash Send
- There is a 24-hour waiting period for cash send reversals. This means that it may take up to 24 hours for the money to be refunded to your account.
- You will be charged a fee for reversing a cash send. The fee is R10.
FAQs
Can I reverse a Capitec cash send?
Yes, you can reverse a Capitec cash send if the recipient has not yet collected the money. You can reverse a cash send by calling Capitec Bank customer care, visiting a Capitec Bank branch, or using the Capitec Bank app.
How long does it take to reverse a Capitec cash send?
There is a 24-hour waiting period for cash send reversals. This means that it may take up to 24 hours for the money to be refunded to your account.
How much does it cost to reverse a Capitec cash send?
You will be charged a fee of R10 for reversing a cash send.
What if the recipient has already collected the money?
If the recipient has already collected the money, you will not be able to reverse the cash send.
How do I reverse a Capitec cash send through customer care?
To reverse a Capitec cash send through customer care, call 0860 102 043 and tell the consultant that you want to reverse a cash send. The consultant will ask you for some information about the cash send, such as the amount of money sent and the recipient’s cellphone number. The consultant will then reverse the cash send and the money will be refunded to your account.
How do I reverse a Capitec cash send through a branch?
To reverse a Capitec cash send through a branch, visit any Capitec Bank branch and bring your Capitec bank card and identification. Tell the teller that you want to reverse a cash send. The teller will ask you for some information about the cash send, such as the amount of money sent and the recipient’s cellphone number. The teller will then reverse the cash send and the money will be refunded to your account.
How do I reverse a Capitec cash send through the app?
If you have the Capitec Bank app, you can use it to reverse a cash send. To do this, open the app and go to the “Send Cash” section. Tap on the cash send that you want to reverse and then tap on “Cancel Cash Send”. You will need to enter your Capitec bank card PIN to confirm the cancellation.
What if I have lost my Capitec bank card?
If you have lost your Capitec bank card, you can still reverse a cash send by calling customer care or visiting a branch. You will need to provide your account number and other identification details.
What if I have forgotten my Capitec bank card PIN?
If you have forgotten your Capitec bank card PIN, you can still reverse a cash send by calling customer care. You will need to provide your account number and other identification details.
What if I have any other questions about reversing a Capitec cash send?
If you have any other questions about reversing a Capitec cash send, you can contact Capitec Bank customer care.
Conclusion
You can reverse a Capitec cash send if the recipient has not yet collected the money. You can reverse a cash send by calling Capitec Bank customer care, visiting a Capitec Bank branch, or using the Capitec Bank app.
There is a 24-hour waiting period for cash send reversals. You will be charged a fee of R10 for reversing a cash send.