How to Change Banking Details for SASSA

February 16, 2024 How To

The South African Social Security Administration (SASSA) provides a number of social benefits to South Africans in need.

How to Change Banking Details for SASSA

If you are a recipient of SASSA benefits, you may need to change your bank details at some point. This can be done online or at a SASSA office.

How to Change Banking Details Online

To change your banking details online, follow these steps:

  1. Access the SASSA SRD web portal (srd.sassa.gov.za). 
  2. Select ‘South African ID card holders’ or ‘Asylum seekers and special permit holders’.
  3. Scroll down to the option named “How do I change my bank details” and click it.
  4. Enter your South African ID number in the box provided.
  5. Click the “Submit” button.
  6. You will be asked to verify your identity. This may involve providing your personal information, such as your date of birth and home address.
  7. Once your identity has been verified, you can enter your new bank details.
  8. Click the “Submit” button to confirm your changes. 

How to Change Banking Details at SASSA Office

To change your bank details at the SASSA office, follow these steps:

  1. Go to the nearest SASSA office.
  2. Bring your South African ID or passport.
  3. Complete SASSA Form 13. You can get this form from any SASSA office.
  4. Attach a certified copy of your ID to the form.
  5. Provide your new bank details on the form.
  6. Submit the form to the SASSA manager.

SASSA will take about 7 business days to verify your new bank details. Once your details have been verified, your benefit payments will be deposited into your new bank account.

Note

  1. Be sure to provide all requested information such as your full name, ID number and new bank account details. 
  2. Check your details carefully to make sure they are correct.
  3. Keep a copy of the form you submitted with any supporting documents.
  4. If you have any questions, contact the nearest SASSA office.

FAQs

How ​​do I change my bank details for SASSA?

You can change your bank details for SASSA online or at a SASSA office. To change your online banking details, visit the SASSA SRD web portal (srd.sassa.gov.za) and follow the instructions. To change your bank details at a SASSA office, go to the nearest SASSA office and bring your ID or passport.

How ​​long does SASSA take to verify my new bank details?

It usually takes about 7 business days for SASSA to verify your new bank details. Once your details have been verified, your benefit payments will be deposited into your new bank account.

What if I don’t change my bank details?

If you do not change your bank details, your scholarship payment will not be deposited into your account. You will need to contact SASSA to update your contact information. 

Can I change my banking information more than once?

Yes, you can change your bank details for SASSA as many times as needed. However, you should only do this if you have a good reason to change your data.

What if I lose my bank card?

If you lose your bank card, you must contact your bank immediately to cancel it. You must also contact SASSA to update your bank details.

What if my bank account is closed?

If your bank account is closed, you must contact SASSA to update your bank details. You will need to provide SASSA with the name of the new bank where you want to deposit your benefit payment.

What if I change my name?

If you change your name, you must contact SASSA to update your bank details. You will need to provide SASSA with your new name and new ID number.

What if I move to a new address?

If you move to a new address, you must contact SASSA to update your bank details. You will need to provide SASSA with your new address and ID number. 

What if I have questions about changing my bank details?

If you have any questions about changing your bank details, you should contact SASSA. You can contact SASSA by phone, email or by visiting the nearest SASSA office.

What is SASSA Form 13?

SASSA Form 13 is a form you can use to change your bank details for SASSA. You can get Form SASSA 13 from any SASSA office.

Conclusion

Changing your bank details for SASSA is a relatively straightforward process. You can do this online or at a SASSA office. It is important to ensure that you provide all requested information, such as your full name, identification number, and new bank account details. 

You should also double-check your information to make sure it’s correct.

It usually takes about 7 business days for SASSA to verify your new bank details. Once your details have been verified, your benefit payments will be deposited into your new bank account. 

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