How to do Cash Send on Capitec

May 4, 2024 How To

Capitec Cash Send is a convenient way to send money to anyone in South Africa, even if they don’t have a bank account.

How to do Cash Send on Capitec

The recipient can collect the cash from any Capitec branch, ATM, or Shoprite, Checkers, or Ackermans store.

Methods to do Cash Send on Capitec

  1. The Capitec app
  2. Capitec Internet banking
  3. USSD

Using the Capitec App

  1. Open the Capitec app and tap on **Transact**.
  2. Tap on **Send cash** and enter your Remote PIN.
  3. Choose the account you want to send the money from.
  4. Enter the amount you want to send.
  5. Create a 4-digit secret code. This code will be used by the recipient to collect the cash.
  6. Tap on **Next**.
  7. Read the terms and conditions and tap on **Accept**.
  8. Tap on **Yes** to confirm the transaction.
  9. You will receive an SMS with the reference number. Send this reference number to the recipient.
  10. Send the secret code to the recipient in a separate message.

Using Capitec Internet Banking

  1. Log in to Capitec Internet banking, https://www.capitecbank.co.za
  2. Go to the **Payments** menu.
  3. Select **Send Cash**.
  4. Click on **Continue to send cash**.
  5. Select the account you want to send the money from.
  6. Enter the amount you want to send.
  7. Create a 4-digit secret code. This code will be used by the recipient to collect the cash.
  8. Click on **Send the Cash**.
  9. Open the Capitec app and approve the authorisation message.
  10. You will receive an SMS with the reference number. Send this reference number to the recipient.
  11. Send the secret code to the recipient in a separate message.

Using USSD

  1. Dial *120*3279# and reply 9.
  2. Accept the terms and conditions.
  3. Reply 1.
  4. Choose the account you want to send the money from.
  5. Enter the amount you want to send.
  6. Create a 4-digit secret code. This code will be used by the recipient to collect the cash.
  7. Enter your Mobile Banking PIN.

Fees to do Cash Send on Capitec

  1. Sending cash between R40 and R1 000 costs R8.
  2. Sending cash between R1 010 and R3 000 costs R16.

FAQs

How much can I send using Capitec Cash Send?

You can send between R40 and R3 000 using Capitec Cash Send.

How much does it cost to send money using Capitec Cash Send?

Sending cash between R40 and R1 000 costs R8. Sending cash between R1 010 and R3 000 costs R16.

How long does it take for the recipient to collect the cash?

The recipient can collect the cash immediately after you have sent the transaction.

Where can the recipient collect the cash?

The recipient can collect the cash from any Capitec branch, ATM, or Shoprite, Checkers, or Ackermans store.

What does the recipient need to collect the cash?

The recipient will need the reference number you sent them, the secret code you sent them, and their South African ID.

Can I cancel a Capitec Cash Send transaction?

You can cancel a Capitec Cash Send transaction if the recipient has not yet collected the cash. To cancel a transaction, you can call Capitec Client Care on 0860 10 20 43.

What happens if the recipient does not collect the cash within 30 days?

The money will be refunded to your account after 30 days.

What are the security features of Capitec Cash Send?

Capitec Cash Send uses a number of security features to protect your money, including:

  • A secret code that the recipient must use to collect the cash.
  • A reference number that you must send to the recipient before they can collect the cash.
  • A daily limit on the amount of money you can send.
  • Fraud detection measures to identify and prevent fraudulent transactions.

What should I do if I suspect fraud?

If you suspect that a Capitec Cash Send transaction may be fraudulent, you should immediately contact Capitec Client Care on 0860 10 20 43.

Who can I contact for help with Capitec Cash Send?

If you have any questions or problems with Capitec Cash Send, you can contact Capitec Client Care on 0860 10 20 43.

Conclusion

Capitec Cash Send is a convenient and affordable way to send money to anyone in South Africa, even if they don’t have a bank account. It is a secure way to send money, and the recipient can collect the cash immediately.

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